I'm currently reeling from shock.
After spending an enjoyable half an hour filling up an online shopping basket at Cheapsmells.com, I went to check out and was stunned to learn that I would have to pay an additional £17.10 in delivery charges on top of my £65 order. And that's if I want ordinary bog-standard UK Royal Mail - Special Delivery would be £26.40!
Most online shopping companies offer a flat rate, and many have free shipping above a certain threshold, usually around £50-£60, so I wasn't expecting this at all.
I clicked to find out how on earth this charge had been calculated. It turns out that Cheap Smells charge £0.95 per item for delivery. So the more you spend with them, the more extra charges you pay. I understand how this works for them if you're buying heavy things like shampoo or body lotion, but come on - my items were eyeshadow pans, lipsticks and concealers. (The picture above is cropped to show just the total - there were lots of things in the basket besides the Stila blush.) There is just no way it could (or should) cost that much.
Needless to say I have abandoned my shopping basket and gone elsewhere for my online retail fix. No wonder everything is in stock at Cheap Smells despite their low prices! What a disappointment.
After spending an enjoyable half an hour filling up an online shopping basket at Cheapsmells.com, I went to check out and was stunned to learn that I would have to pay an additional £17.10 in delivery charges on top of my £65 order. And that's if I want ordinary bog-standard UK Royal Mail - Special Delivery would be £26.40!
Most online shopping companies offer a flat rate, and many have free shipping above a certain threshold, usually around £50-£60, so I wasn't expecting this at all.
I clicked to find out how on earth this charge had been calculated. It turns out that Cheap Smells charge £0.95 per item for delivery. So the more you spend with them, the more extra charges you pay. I understand how this works for them if you're buying heavy things like shampoo or body lotion, but come on - my items were eyeshadow pans, lipsticks and concealers. (The picture above is cropped to show just the total - there were lots of things in the basket besides the Stila blush.) There is just no way it could (or should) cost that much.
Needless to say I have abandoned my shopping basket and gone elsewhere for my online retail fix. No wonder everything is in stock at Cheap Smells despite their low prices! What a disappointment.
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